Contact WestJet : Find below customer service details of WestJet airline, including telephone and address. You can reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on WestJet. Besides contact details, the page also offers information and links on WestJet services. Charter Requests [email protected]. Baggage Information WestJet permits its guests to carry two items of carry-on baggage with max 10kg each.
For checked baggage, guests are allowed to carry one bag with max 23 kg 50 lb. You can earn points every time you fly with WestJet or book vacation packages or hotels. About WestJet WestJet was founded in the year The Canadian low-cost airline operates to over 70 destinations including US, Mexico and the Caribbean.
WestJet currently is the second largest airline in Canada. WestJet employs over 8, people. By , WestJet aims to be one of the five most successful international airlines in the world. Currently the airline operates about flights everyday. All posts are published by our dedicated team of writers who curate, gather and produce relevant content for public.
Leave a feedback or report inaccurate information using the Comments form below. Unfortunately, my suitcase with all my business materials, cosmetics, meds, footwear and business clothes was lost. Totally inadequate WestJet!
It was suggested to me to contact the Central Baggage Service phone number to plead my case. Is there not an email option or a please call me directly option?
Your poor service and handling of my baggage should not be my problem to fix. On March 23, , I left Abbotsford, B. I was travelling with my friend Paula Lazar her boarding pass attached. Arriving in Calgary, we were told the plane to take us to Varadero was grounded in Edmonton due to intense fog, so we waited hour after hour, a total of 8 hrs. We were not given any compensation i.
Having boarded, the captain apologized for inconvenience. I know no one can predict the weather, but it would have been nice to get a free meal or drink once we boarded — nothing, very upset. I would still like to wait for Westjet to compensate me and my friend in some way, otherwise I will be very hesitant to fly with you again. I am probably not going to ever fly with West Jet again.
I was told before boarding flight from Belize City to Toronto that there was a problem with the overhead bins being too full and would we please check our two carryon bags. When we arrived in Toronto we found that our luggage had been ransacked and that our tablet and cell phone had gone missing. When I finally talked to someone at I was given a big list of things to do before I could file a claim.
This included producing receipts for the two items, and a police report, as well as accessing and completing a few pages of an online report, all to be done in four days. Can not seem to be able to even access the file number on their website, let alone get all the other stuff I was told I needed. I think West Jet makes the process so complicated just so a person will give up and not bother.
The whole experience ruined my vacation and left me feeling that one should never check their luggage with any airline. Shame on you West Jet for not looking after your customers and for only being interested in the almighty dollar.
I sent the following on September 22, in hopes of bending the ear of a compassionate Westjet employee:. I am a loyal customer of Westjet, with a customer profile since I had purchased 2 tickets for my sister and I to go from St.
I purchased the econo lowest fare, not really paying attention to the restrictions my bad but saw nothing coming up that would cause us not to go, and if it was something within our control, so be it, I would forfeit the fares and chalk it up to a learning experience. My sister has been a rock the past 4 years for her husband, standing by him through a kidney disease diagnosis, working 4 jobs to make ends meet, and I wanted to give her a break from lifes stress for a little while.
On Sept 19th, she received a call that there was a kidney available for her husband and they would need to travel to Halifax asap. Nothing else in this world mattered after this call. Both her and her husband were upset and disappointed about the timing coinsiding with our mini vacay but were beyond grateful for this gift of life. Our second miracle. I ended up cancelling my flight last minute, due to not knowing if they would go, and was told I would not receive a refund or credit.
The gate agents changed the flight to Sept 20th, , so if he went, I still had an option. I ended up going earlier the next day on another airline. I called Westjet to cancel our Sept th trip to Toronto and I was advised at that time the fare was non-refundable, no changes or credits. I left it at that because it was what it was and nothing was gonna take away the pure joy I had for my sister and her husband. He called on my behalf, so I could concentrate on being there for my sister and husband, and he received the most rudest, ignorant customer service response.
He was beyond disgusted with the behavior of the agent he spoke with. I am shocked and disappointed that Westjet will not help in the circumstances. We still need return tickets to go home once my brother in law is released from hospital. If Westjet would provide a travel credit, they would not lose a penny and would be heroes in this loyal customers eyes.
I am turning to social media in hopes to right this wrong. It is now 2 weeks later and my brother in law is doing amazing. And we traveled with Westjet.
Loyalty to me means something. Zeiss Headquarters. Facebook Complaints Dept. Ghq Headquarters Abu Dhabi. The full value of your cancelled flight will be credited to a Travel Bank, valid for 24 months from the date of issue.. WestJet Vacation packages booked prior to August 4, can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply.
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